Refund policy

Returns

We are conscious about the carbon emissions created by purchasing, return & exchanging and therefore we unfortunately do not accept returns or issue refunds. Our goal with offering online shopping is to make sustainable products cross country available. However, if you do have an issue with your purchase, please reach out and and we will treat these requests on a case-by-case basis. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  

You can always contact us with any questions at hello@thedenucluelet.com.