Job Title: Sales Associate, [Tofino, BC] Floor Lead | Full Time Position 

Location: Tofino, BC

About Us:

The Den Refillery, established in 2019 by Kristen O’Keefe and Diane Rudge in Ucluelet, BC, is a sustainable retail haven committed to promoting eco-conscious living. Specializing in curated wellness products, we are pioneers of the Sustainable & Circular Accommodation Program (SCAP) aimed at transforming hospitality.


  • As a Sales Associate and Key Holder at The Den Refillery, you will contribute to our
  • commitment to sustainability and innovation. Your responsibilities will include:
  • Provide exceptional customer service by offering product knowledge and assistance.
  • Handle customer inquiries, concerns, and feedback in a professional manner.
  • Assist in achieving sales targets by actively engaging with customers.
  • Assist in implementing sales strategies to promote products and enhance revenue
  • Assist in day-to-day store operations to ensure smooth processes.
  • Act as a key holder, responsible for opening and closing the store.
  • Support the implementation of visual merchandising strategies.
  • Ensure effective product displays to attract customer attention.
  • Assist in monitoring and managing inventory levels.Participate in stock audits to
  • maintain accurate inventory records
  • Build positive relationships with the local community.
  • Participate in community events and explore collaboration opportunities.


  • 3-5 years of retail experience, with a preference for eco-friendly or sustainable retail environments.
  • Passionate about sustainability and a commitment to eco-conscious living.
  • Strong communication and interpersonal skills.
  • Customer-focused with a keen interest in wellness products.
  • Ability to work collaboratively in a team environment, and independently.
  • Organizational skills with attention to detail.
  • Ability to take on responsibilities as a key holder.
  • Creative thinking and problem-solving abilities.
  • Able to lift 40 lbs

To Apply:

If you share our passion for sustainability and want to be part of creating a positive
impact, we encourage you to apply for the Sales Associate, Key Holder position at The Den Refillery. Please submit your resume and a cover letter outlining your experience and alignment with our values to

Application Deadline: January 15th


  • Hours: Full Time: 30 to 40 hours per week
  • Compensation: Hourly Rate starting at $21.50 per hour, based on experience and qualifications. 
  • Discounts on Den products 
  • Health Benefits available. 

Note: The position will commence at the end of February to early March.
The Den Refillery is an equal opportunity employer. We welcome applicants from diverse backgrounds.