Sales Associate & Key Holder

About Us:

The Den Refillery, founded in 2019 by Kristen O’Keefe and Diane Rudge in Ucluelet, BC, is a sustainable retail haven dedicated to promoting eco-conscious living. Specializing in curated wellness products, we lead the way with our Sustainable & Circular Accommodation Program (SCAP) aimed at transforming hospitality.

Position. Sales Associate & Key Holder - 4 days a week / weekends.


  • Provide exceptional customer service by offering product knowledge and assistance.
  • Handle customer inquiries, concerns, and feedback in a professional manner.
  • Actively engage with customers to achieve sales targets.
  • Implement sales strategies to promote products and enhance revenue.
  • Assist in day-to-day store operations to ensure smooth processes.
  • Act as a key holder, responsible for opening and closing the store.
  • Support the implementation of visual merchandising strategies.
  • Ensure effective product displays to attract customer attention.
  • Assist in monitoring and managing inventory levels.
  • Participate in stock audits to maintain accurate inventory records.
  • Build positive relationships with the local community.
  • Participate in community events and explore collaboration opportunities
  • Fostering our commitment to sustainability and innovation. 
  • Must be able to work weekends and commute between Ucluelet and Tofino.



  • Previous retail experience [minimum of 2 years], with preference for eco friendly or sustainable retail environments
  • Passionate about sustainability and eco conscious living
  • Strong communication, organization and interpersonal skills
  • Customer focus with a keen interest in wellness products
  • Ability to work collaboratively in a team environment
  • Organization skills with attention to detail
  • Ability to to take on responsibilities as a key holder
  • Creative thinking and problem solving responsibilities
  • Must hold a driver’s license
  • Must be able to lift 50lbs

To Apply:

If you share our passion for sustainability and want to be part of creating a positive impact, we encourage you to apply for the Sales Associate position at The Den Refillery. Please submit your resume and a cover letter outlining your experience and alignment with our values to the store manager:

Note: The position will commence immediately.
Compensation: $21.50 to $23.50 per hour, based on experience and qualifications.
Benefits available.

The Den Refillery is an equal opportunity employer. We welcome applicants from diverse backgrounds.